Received return records
Record the parcel, courier, tracking number and received information.
Courier returns management
Returned parcels.
Returned parcels.
A clearer next step.
Record return parcels when they reach the office, keep collection details organised and notify the relevant account when information is available.
What this workflow covers
Useful tools, explained clearly.
These capabilities describe the current Akiamore portal workflow without promising courier-side outcomes.
Return batches
Group return parcels into manageable collection records.
Account notifications
Send supported return notifications when the matched account email is available.
A practical route
How it works, step by step.
A repeatable process keeps the important shipment information easier to review.
Receive the parcel
Confirm the returned shipment that reached the office.
Match the record
Keep courier, tracking and order context with the return.
Organise collection
Add the parcel to the relevant return batch or workflow.
Close the loop
Notify and record collection through authorised staff actions.
Helpful answers
Common questions about this workflow.
For account-specific help, contact Akiamore support without sharing passwords or private credentials.
Who can access return records?
Return information is restricted to authenticated users with the relevant access.
Can returns be grouped?
Yes. The portal includes return-batch tools for organised collection records.
Can the seller be notified?
Supported email notifications can be sent when a matched account email is available and mail is configured.
Start with Akiamore
Bring your courier work into one clear workspace.
Register for portal access or use public tracking to check an existing parcel.